Question 1

How to Play

Accepted Answer

1. Click on Book Now on our website www.acetrackgolf.com (www.acetrackgolf.com)
2. Log in to our booking platform
3. Select an open time slot on your preferred date through our online booking platform
4. You will receive an email with your booking confirmation details
5. Once at the location, use the link provided in the access email to unlock the door. Note you will be able to access the facility 15 minutes prior to the start of your session
6. The simulator at the bay you have chosen will turn on at the start of your booking
7. At the end of the booking time, the simulator will automatically shut down

Question 2

Where do I park?

Accepted Answer

There is no dedicated parking specifically for Ace Track Golf, however there is ample space to park within the broader retail plaza.

Question 3

What is the minimum amount of time that can be booked?

Accepted Answer

The minimum time that one can book is 15 minutes. Typically we recommend booking 1-1.5 hours to start to ensure sufficient time for warm-up and transition between bookings.

Question 4

How do I cancel my reservation?

Accepted Answer

You can cancel your appointment with at least 24 hours notice. Cancellations are not allowed for same day bookings. Please log in to your account (https://clients.uschedule.com/acetrackgolf/customerprofile/appointments)and cancel directly.

Question 5

Do I need to bring my own clubs?

Accepted Answer

Yes. At the moment we don't offer club rentals.

Question 6

Do I need to bring my own golf balls?

Accepted Answer

We recommend that users bring their own golf balls. Golf balls available in the bays are for general use and may not be as effective as other balls in picking up data.

Question 7

Is food and beverage allowed on the premises?

Accepted Answer

Yes, users are allowed to bring their own food and drinks. However, we have a ZERO ALCOHOL policy and do not permit the consumption of alcoholic beverages in the facility.

Question 8

What happens if I want to play longer after my booking?

Accepted Answer

You can book another time slot of your choosing on our website prior to your current session finishing.

Question 9

I didn't receive a confirmation email/access key, what do I do?

Accepted Answer

Please contact info@acetrackgolf.com.(mailto:info@acetrackgolf.com)

Question 10

Do you have staff?

Accepted Answer

We are an automated and therefore unmanned facility. However, we have an active support team and if you require any assistance please reach out to info@acetrackgolf.com.(mailto:info@acetrackgolf.com)

Question 11

How do I track my performance in Trackman?

Accepted Answer

Use the TrackMan Golf app to quickly sign in and start saving all your golf data.

Question 12

Do you have an app?

Accepted Answer

We do! This can be used for easy access for booking. Download from the App Store here (https://apps.apple.com/ca/app/ace-track-golf/id6654926821)or Google Play here.(https://play.google.com/store/apps/details?id=com.uschedule.acetrackgolf&pli=1)

Aurora
Collingwood
Midland
Stouffville
Owen Sound OPEN NOW!
Orangeville Coming Winter 2026!

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Aurora Collingwood Midland Stouffville Owen Sound *OPEN NOW!* Orangeville *Coming Winter 2026!*

Join Our Mailing List

Aurora
Collingwood
Midland
Stouffville
Owen Sound OPEN NOW!
Orangeville Coming Winter 2026!